Last updated September 13, 2026
These Terms govern use of the VeriAxis service provided by VeriAxis Group LLC, a Wyoming limited liability company (“VeriAxis”, “we”, “us”). They form a binding agreement with the business that opens an account (“Customer”, “you”). By creating an account, running a verification, or paying an invoice, you accept them. If you are accepting on behalf of a company, you confirm you are authorised to bind it.
VeriAxis lets you request that a job candidate confirm control of a mobile telephone number and that the name they give matches identity records associated with that number. We return one of several outcomes, together with a record of the consent the candidate gave. We may also let you order credit or background screening from a third-party consumer reporting agency.
We provide a result. We do not provide an opinion about any person's suitability, character, or eligibility for anything.
VeriAxis is not a consumer reporting agency as defined in the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Identity-verification results are not consumer reports and are not consumer investigative reports.
You must not use identity-verification results as the sole basis for denying employment, a placement, an assignment, or any other benefit to a candidate. Results are one signal to be considered alongside your own process. An unverified or mismatched result frequently has an innocent explanation, such as a shared family plan, a recent name change, or an internet calling number.
You must not use the service for any purpose governed by the FCRA that would require us to act as a consumer reporting agency, including tenant screening, credit eligibility, insurance underwriting, or government benefit determinations.
You agree that you will:
Our Acceptable Use Policy forms part of these Terms.
You determine why a candidate is verified; we act as your service provider and process candidate personal information on your documented instructions, as described in our Privacy Policy. You confirm that you have a lawful basis for requesting each check and that the details you enter are accurate.
Consent is collected by us from the candidate directly, in the form published on our Candidate Consent & Notice page. You must not attempt to complete a verification on a candidate's behalf, enter a number that is not the candidate's own, coach a candidate through the consent step, or otherwise interfere with the candidate's free decision. Doing so is a material breach and voids the evidentiary value of the record.
A candidate may decline. Where they do, we report only that the verification was not completed. We may act on a candidate's request to access, correct, or delete their information, and where you are the controller we will forward the request to you and expect your cooperation.
Where you order screening, the consumer reporting agency performing it is the provider of that report and contracts with you on its own terms. VeriAxis coordinates the order and displays the outcome. We do not compile, verify, or take responsibility for the contents of any consumer report.
Before ordering, you certify that you have a permissible purpose under the FCRA, that the check is lawful for the role and the candidate's jurisdiction, and that you will comply with the disclosure, authorization, and adverse-action requirements. You are solely responsible for that determination. We may require evidence of your certification, may decline or suspend screening for any account, and may pass through any requirement imposed by the agency.
You are responsible for everything done under your account. Add and remove users promptly. We may suspend access without notice where we reasonably believe there is a security risk, unlawful use, non-payment beyond the cure period, or a breach of section 3 or the Acceptable Use Policy, and we will tell you why as soon as we reasonably can.
Fees are those on our pricing page or in your written quote or order form, which prevails if it differs. Unless agreed otherwise:
We may change prices with thirty days' notice, effective at your next billing period. Continued use after that is acceptance.
We aim for high availability but do not commit to a specific uptime figure unless a written agreement says otherwise. We may perform maintenance, giving advance notice where practicable. Support is by email during United States business hours, with a target first response of one business day, and priority handling for Agency and Volume customers. The service depends on third parties including mobile carriers, and we are not responsible for their outages, though we will tell you when one is affecting you.
We own the service, the software, and our marks; you own your data. You may use the service and its outputs for your internal business purposes, including sharing a verification report with the client for whom you are placing a candidate. You may not copy, resell, sublicense, reverse engineer, scrape, benchmark for publication, or use the service to build a competing product. Feedback you give us may be used freely and without obligation.
Each party will protect the other's non-public information with at least reasonable care and use it only to perform under these Terms. This does not apply to information that is public through no fault of the recipient, independently developed, or lawfully received from a third party. Disclosure compelled by law is permitted with prompt notice where lawful.
The service is provided “as is”. To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that any result is accurate, complete, or current. Verification depends on data held by mobile carriers and their partners, which can be out of date or incomplete. A verified result is evidence, not proof, of identity, and no verification method eliminates the risk of fraud.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility. Our total aggregate liability arising out of or relating to these Terms will not exceed the greater of the fees you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars.
These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability that cannot be limited by law. Because our fees are set on the basis of these limits, they apply even if a limited remedy fails of its essential purpose.
You will defend and indemnify us against third-party claims, and resulting losses, arising from your use of the service in breach of these Terms or the law, from an employment decision you made, from your failure to meet FCRA or adverse-action obligations, or from a claim by a candidate that you requested a check without a lawful basis. We will notify you promptly, let you control the defence of claims seeking only money damages, and cooperate reasonably at your expense.
These Terms run while you have an account. Either party may terminate for convenience with thirty days' written notice, or immediately for material breach that is not cured within fifteen days of notice. On termination you must pay all amounts accrued to that date; we will make your data available for export for thirty days and then delete it in the ordinary course, subject to the retention rules in our Privacy Policy. Sections 2, 10 through 14, and 17 survive.
We may improve or modify the service, and will not materially reduce its core functionality during a paid term. We may update these Terms by posting a new version with a new date and, for material changes, giving at least thirty days' notice by email or in the dashboard. If a material change is unacceptable to you, you may terminate before it takes effect and we will refund any prepaid fees for the unused period.
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. The parties will try in good faith to resolve any dispute informally for thirty days after written notice. Failing that, the state and federal courts located in Wyoming have exclusive jurisdiction, and both parties consent to that venue and waive any objection to it. Each party waives trial by jury. Claims must be brought within one year of when they arose.
These Terms, together with the Acceptable Use Policy, the Privacy Policy, and any order form or quote, are the entire agreement and supersede prior discussions. If a provision is unenforceable, the rest continues in force. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent, except to a successor of your business; we may assign to an affiliate or successor. Nothing creates a partnership, agency, or employment relationship. Neither party is liable for delay caused by events beyond its reasonable control. Notices to us go to [email protected] and to 926 Stevens Dr, Cheyenne, WY 82001; notices to you go to the address on your account.
Questions about these Terms: [email protected] · VeriAxis Group LLC, 926 Stevens Dr, Cheyenne, WY 82001